Automated Workflows Not Deploying

Emily Swartz

I have several automated workflows set up to capture data after an event. I have the workflows issued to deploy the day after the event and the recipients are supposed to be active users in the sheet. Some of my recipients are not getting the workflow notifications while others are. I have checked that this is an unrestricted workflow and that all my users have their notifications set appropriately.

Suggestions?

Andrée Starå

Hi @eswartz

Have a look at this resource to check what the issue might be.

https://help.smartsheet.com/articles/1193198-troubleshooting-guide

Did that help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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