Fillable forms change formatting when generated.

01/14/21
Answered - Pending Review

Hi,

I am generating a form with lots of data in it. I made the form on Adobe Indesign. I defined all the formats for the text (e.g. sizes and fonts.) Then, after generating the fillable PDF, when opening the form on Acrobat, All the fonts are set to Minion Pro and the size changes too.

I tried to change the fallback font on Acrobat but it didn't work.

Any advice would be appreciated.

Thanks,


Wolfram

Answers

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi @Wolfram Stender

    I've found I get the best result in Acrobat Pro.

    Can you maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, [email protected])

    I hope that helps!

    Be safe and have a fantastic day!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Hello @Andrée Starå ,


    Thanks a lot for your reply. I designed the form on indesign, then convert it to a PDF on Acrobat Pro DC.

    Here is what happens. This is part of the indesign document with the correct formatting.

    This is what I get after exporting it to Adobe PRO DC:

    And finally this is what I get after putting it through the Smartsheet Document Builder:

    As you can see, the formatting changed and even the positioning of the fillable fields changed, though I think I can work around that last part. What I really can't figure out is the formatting. I feel like I'm missing something small. Or maybe not.


    Thanks again for your support, Andree!


    Wolfram

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    @Wolfram Stender

    Happy to help!

    Strange!

    I'd be happy to take a quick look.

    Can you maybe share the PDF files? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, [email protected])

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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