Circular Reference and CriticalException error

Mark Barany

One of my master sheets is showing this error when trying to save. I have also noticed that one formula that has worked for months is now showing as #circularreference for all rows. How can I fix this?

formName: ajax

formAction: fa_gridSave

serverStatus: false

serverStatusText: CriticalException

errorCode: 18

Andrée Starå

Hi @Mark Barany

Try the following, and if it still doesn’t work, and If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

• Try another browser
• Try the browser in incognito/private mode.
• Try on another computer.

Did any of those options work/help?

I hope that helps!

Be safe and have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Andrée Starå

Hi @Mark Barany

Try the following, and if it still doesn’t work, and If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

• Try another browser
• Try the browser in incognito/private mode.
• Try on another computer.

Did any of those options work/help?

I hope that helps!

Be safe and have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Mark Barany

Thank you, I think letting some time pass and restarting the browser seems to have solved the problem.

Andrée Starå

@Mark Barany

Excellent!

You're more than welcome!

James Braine

Several users having the same issue today, we have tried a new window and incognito. No change. Cleared Cache and deleted cookies. Any other things we can try?

Thanks

JB