récuperation de version antérieure d'un fichier sur smartsheet

Sofiane Barkou

Hello; help!!!!

I made a bad manipulation on the smartsheet application on the phone and I deleted my entire schedule.

and I can't find a way to revert to the previous version!🧐

is there a way to recover my schedule, please?

my greetings.

Genevieve P.

Hi @Sofiane Barkou

Smartsheet does not currently offer a way to revert to a previous version of your sheet online (see this article: How do I revert to a previous version of a sheet?)

Depending on what plan-type you have, you may be able to find the deleted information by reviewing your Activity Log (see: Track the History of Changes with Activity Log)

If you're on a multi-user plan, you may want to ask your licensed colleagues or your System Admin to see if they have set up any recurring backups for the workspace where your sheet was located (see: Schedule Weekly Recurring Backups)

Finally, if the information above doesn't have the content you need, you can reach out to Smartsheet Support. Please provide them with the sheet name or URL, the approximate time and date of when the deletions were made (and what timezone), and any other useful information such as the sheet owner's email.

Cheers,

Genevieve

Genevieve P.

Hi @Sofiane Barkou

Smartsheet does not currently offer a way to revert to a previous version of your sheet online (see this article: How do I revert to a previous version of a sheet?)

Depending on what plan-type you have, you may be able to find the deleted information by reviewing your Activity Log (see: Track the History of Changes with Activity Log)

If you're on a multi-user plan, you may want to ask your licensed colleagues or your System Admin to see if they have set up any recurring backups for the workspace where your sheet was located (see: Schedule Weekly Recurring Backups)

Finally, if the information above doesn't have the content you need, you can reach out to Smartsheet Support. Please provide them with the sheet name or URL, the approximate time and date of when the deletions were made (and what timezone), and any other useful information such as the sheet owner's email.

Cheers,

Genevieve