Connect the App issue

Bob Hiltz

In chrome only, I am constantly hit with a message from chrome regarding "connecttheapp."

Does anyone know how to stop this? In Safari, I do not get this error. Of course, Safari is kind of worthless now that bar and column charts don't work.

Andrée Starå

Hi @Bob Hiltz

Try the following, and if it still doesn’t work, and If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

• Try the browser in incognito/private mode

Did any of those options work/help?

I hope that helps!

Be safe and have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Bob Hiltz

Hi Andrée,

Yes, I did and nothing seems to help. I have opened a bug report.

Thanks!

Andrée Starå

@Bob Hiltz

Ok. Let me know what you find out.

✅Remember! Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!