Checkbox in Automated Email Reminders

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Hello,

I have an automated email that is sent to certain recipients whenever a form is filled out. The automated email isn't indicating when a checkbox is marked on the form. It always shows the same red X whether the checkbox was selected in the form or not. (See Below) Is there a way to change this to show if a checkbox has been selected?



Thanks,


Miles

Best Answer

  • Heather Duff
    Heather Duff ✭✭✭✭✭✭
    Answer ✓
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    Miles,

    That looks like your email server blocking images. Do you have a "Click here to download pictures" option at the top of your email?

    I use the Outlook desktop app and it looks like this:

    If you click on the "click here to download pictures" line and then click Download Pictures, it should allow the picture to load. Hope this helps!


    Best,

    Heather

Answers

  • Heather Duff
    Heather Duff ✭✭✭✭✭✭
    Answer ✓
    Options

    Miles,

    That looks like your email server blocking images. Do you have a "Click here to download pictures" option at the top of your email?

    I use the Outlook desktop app and it looks like this:

    If you click on the "click here to download pictures" line and then click Download Pictures, it should allow the picture to load. Hope this helps!


    Best,

    Heather

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