Comments @email to non viewers
Hello.
Our sales team feed data to a sheet by form only, they do not have access to the sheet. Out Accounts team with access to the sheet receive the data and at time need clarification on a row entry. We would like this Q&A captured in comments to the row. Is there a way to @email non sheet viewers through comments and have the reply captured in comments?
Cheers.
Best Answer
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Hi @Jason P
I hope you're well and safe!
Unfortunately, as far as I know, it's not possible now, but it's an excellent idea!
Please submit an Enhancement Request when you have a moment.
As a possible workaround, you could maybe use Update Requests instead.
Would that work/help?
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Answers
-
Hi @Jason P
I hope you're well and safe!
Unfortunately, as far as I know, it's not possible now, but it's an excellent idea!
Please submit an Enhancement Request when you have a moment.
As a possible workaround, you could maybe use Update Requests instead.
Would that work/help?
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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@Andrée Starå Thanks for getting back.
Excellent work around, think better than what I wanted originally too in that I can send certain column information with this request where in comments you cannot. Safe safe mate.
Cheers.
-
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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