Can you add ticketing function to a preexisting Smartsheet form?

I made several forms in Smartsheet but want to add a ticketing function to them. How can I do this? Or do I have to re-make them suing a ticketing template? Thanks!

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Brooks

    I hope you're well and safe!

    Not sure I follow.

    You could add an auto-number column.


    Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, [email protected])


    Would that work/help?

    I hope that helps!

    Be safe and have a fantastic week!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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