Can you add ticketing function to a preexisting Smartsheet form?

Brooks

I made several forms in Smartsheet but want to add a ticketing function to them. How can I do this? Or do I have to re-make them suing a ticketing template? Thanks!

Andrée Starå

Hi @Brooks

I hope you're well and safe!

Not sure I follow.

You could add an auto-number column.

Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

Would that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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