Cannot see the Advanced Options in Request an Update Workflow

Sri Rangarajan

Hi,

I do not see an Advanced Options under the 3 dots hamburger icon on top right of an Request an Update workflow. Is there any setting that needs to be changed? Thanks,

Danielle Roach

They moved it a bit. Click customize message and the same options will be available below the Email content box

Danielle Roach

They moved it a bit. Click customize message and the same options will be available below the Email content box

Sri Rangarajan

Thanks!

Sunny Hong

I'm having trouble finding the Advanced Options for the Update Requests. I want to add fields to the update request for visibility only. Where did that option go?

Andrée Starå

Hi @Sunny Hong

I hope you're well and safe!

You decide what they should see in the sheet by locking the column and with what access they have to the sheet.

As a possible workaround, you could include columns information by using the Placeholder feature.

More info: 

https://help.smartsheet.com/articles/2477796-dynamically-add-cell-data-in-the-subject-and-body-of-request-messages

Would that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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