Can't add attachments, open camera from Smartsheet App

Kayleigh Johnson

Hello, 

 

Is anyone having this issue? 

I downloaded the Smartsheet App, and I can choose to add an attachment or take a photo, but when I do, nothing happens - my camera or file folder does not open and it doesn't prompt anything. 

This is on an iPhone 6. 

Thank you!

Kara Lumley

Hi Kayleigh,

On your phone, try going to Settings:Smartsheet, then make sure that under "Allow Smartsheet to Access", Photos is enabled.