Smartsheet Calendar Embeddd on to Sharepoint... Frozen

Hi!

I have embedded a Smartsheet calendar view from a report on to Sharepoint. It loads the calendar but is frozen. I can't scroll up or down. Other people in my department experience the same issue. Not sure how to fix it.. Thanks!

Answers

  • Hi @Theresa Bell

    Is it possible that this is due to the browser you are using? What happens if you try a different browser, or if you tried incognito mode (in Chrome)?

    Additionally, if you have browser extensions, these can sometimes interfere with certain hardware functionality, such as being able scroll.

    Please see this Help Center article, under the tab "Smartsheet Is Slow to Load or Save, or Does Not Respond", then the header, "Smartsheet Is Continuously Loading, Not Responding, or Not Displaying Certain Items" here: Troubleshooting Guide

    Cheers!

    Genevieve

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