All sheets gone!
I signed up to Smartsheet few years ago after someone shared a Smartsheet with me. I liked the product and later upgraded to the premium version and used it for few years. However, few months ago when the renewal came up - I let the premium subscription lapse as our work came to a halt due to the pandemic with the intention of upgrading again once work resumed after lockdown. In the meantime I had view-only access to our sheets, which was fine. Yesterday I logged in and everything was OK, but logged in today and all our sheets are gone with only folder names remaining! Do you know if this is a technical issue (data migration, etc) or this is what is supposed to happen? We certainly had no warning that any files would be deleted! We have very valuable info that we cannot afford to lose. This is very unethical!