Automated Emails without the [email protected]
Is there anyway to configure the automated workflows to come in from my email address and not <[email protected]>? We have it whitelisted for our domain users but when I send outside of our domain, it's gone into their spam accounts. Thank you!
Best Answer
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If you are on an Enterprise or Premier plan, the System Admin for your organization can set up a Custom Email Domain. This would configure your account so that all members would use your organization’s subdomain for Smartsheet notification emails. (See this Help Article for more information: Set Up a Custom Email Domain.)
However there is no option to have this sent specifically from your email address, it would still be automation@smartsheet.yourdomain.com. (See the Release Notes page on this, here).
I hope this helps!
Cheers,
Genevieve
Answers
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If you are on an Enterprise or Premier plan, the System Admin for your organization can set up a Custom Email Domain. This would configure your account so that all members would use your organization’s subdomain for Smartsheet notification emails. (See this Help Article for more information: Set Up a Custom Email Domain.)
However there is no option to have this sent specifically from your email address, it would still be automation@smartsheet.yourdomain.com. (See the Release Notes page on this, here).
I hope this helps!
Cheers,
Genevieve
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Yes, this helps. Thanks so much for taking the time to answer my question.
