When I send out a form to record responses into Smartsheet, the responses do not appear on the first

When I send out a form to record responses into Smartsheet, the responses do not appear on the first. I don't know what I am doing wrong.

Thank you

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Rodrigue Muhoza

    I hope you're well and safe!

    Start with checking your form settings and if it should be added at the top or bottom.

    Did that work/help?

    I hope that helps!

    Be safe and have a fantastic week!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

  • Hi Andree.. Thanks for the help. to some level that was helpful. But, I actually want the newer responses to go below the older ones, So i want to choose bottom. But what is happening is, the newer records are not appearing exactly below the previous one.. for example, if the previous response is on row 3, the new response just appeared on row 40, and next one at row 41 and so on. It seems as if I have some data in the rows before row 40 even though I don't really have any.

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    @Rodrigue Muhoza

    You're more than welcome!

    Try deleting the rows in between and test it again.

    Did it work?

    Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.