Card View Settings is NOT WORKING

John Morreale

I try to change the fields displayed by check/unchecking the boxes, but nothing changes. Cards still look the same... PLEASE HELP

Mike Wilday

Could you share a screenshot and provide some additional details of what you are trying to accomplish? That will help the community understand what exactly is going on.

John Morreale

Yeah, changing which fields are viewable on a card using this dialogue:

DOES NOT WORK....... you can check and uncheck these fields all you want, but nothing changes on the cards. I found a workaround though: Switch to grid view and delete the columns.

Mike Wilday

It looks like you might have layered tasks with indented columns. Adjusting the level of the cards can sometimes help make the right information appear.

https://help.smartsheet.com/articles/2302238-using-card-view-to-visualize-your-project#toc-keep-cards-organized-with-subtasks

John Morreale

No, I am talking about a brand new card document that I have done nothing to. (except add a couple test cards)

Marcia562

https://community.smartsheet.com/discussion/comment/284313#Comment_284313

Same issue for me. I deselected selected "size" yet it kept showing up. Used your workaround. 👌

Scott Peloquin

Has this issue been fixed? I have the same problem.

Mike Wilday

Hopefully this video helps identify the issue. There is a Compact view and expanded view button that I show toward the end of the video.

https://drive.google.com/file/d/1DUNSUv6JT_0bDYIUFNFSvMRU6bHjbo8P/view?usp=drivesdk

Ami Veltrie

Did this get resolved? I am having the same issue.