Record a Date automation keeps updating to today's date.

Paula Ostroff

I am using the "Record a Date" function to identify an Approval Date when the status of a request changes to "Approved."

The automation does record the date once the status is changed. However, once the date is recorded, the automation continually updates the date to the current date.

For example:

If a request was approved on 3/1, the Approved date field populates with 3/1.

The following day, the Approved Date field updates to 3/2, and continues on indefinitely. Cell history still indicates the status was changed on 3/1. It also indicates the Date field was updated on 3/1 AND on 3/2 by the Smartsheet Automation.

I am not having this problem with other Record a Date flows.

Genevieve P.

Hi @Paula Ostroff

I agree with @Andrée Starå, it would be helpful to see a screen capture of how your workflow is set up!

Is the trigger set to be when this specific change happens (when it changes to "Approved"), or is the "Approved" status a condition and the trigger is based on a different update, such as when a date is reached?

Cheers,

Genevieve

Andrée Starå

Hi @Paula Ostroff

I hope you're well and safe!

Can you maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, [email protected])

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Genevieve P.

Hi @Paula Ostroff

I agree with @Andrée Starå, it would be helpful to see a screen capture of how your workflow is set up!

Is the trigger set to be when this specific change happens (when it changes to "Approved"), or is the "Approved" status a condition and the trigger is based on a different update, such as when a date is reached?

Cheers,

Genevieve

Paula Ostroff

Hi @Genevieve P

Thank you. I think the answer might lie in the conditions. I made some changes accordingly and will see how that works. If this doesn't solve the problem, I will upload screen shots.

Here's hoping!

Paula

Paula Ostroff

Thank you @Genevieve P!

I discovered the main culprit - there were two automations impacting this field, based on slightly different conditions. The first was set up correctly, and disabling the second seems to have solved the problem.

Genevieve P.

@Paula Ostroff

I'm glad to hear you figured it out!