Automation alert

Duane

I had alerts working fine until Friday. Now only myself as the administrator recieve an alert. The other individuals do not recieve an email alert?

I tried deleting and recreating the workflow and still no one gets the alert email?

Duane

It appears that the individual plan has a limit of 25 notifications per day?

Not sure how it allowd me to send more then that up until Friday?

Andrée Starå

@Duane

You're more than welcome!

Glad we figured out the reason why it didn't work.

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Andrée Starå

Hi @Duane

I hope you're well and safe!

Ask the other individuals to check their Personal Settings and the Notification options.

Did that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Duane

They all stop recieving the alerts at the same time? 6 different eamil addresses? I was expecting some type of setting is the issue but i did not change anything?

Andrée Starå

@Duane

Strange!

First, try adding your private email or similar to know if the workflow is working as expected or not.

Did that work or not?

Duane

I have myseld set up as well as others in the alert field. however i am the only one getting the email alert? I am also the administrator?

Andrée Starå

@Duane

Have you tested another domain's email as well?

Duane

It appears that the individual plan has a limit of 25 notifications per day?

Not sure how it allowd me to send more then that up until Friday?

Duane

thanks for the help

Andrée Starå

@Duane

You're more than welcome!

Glad we figured out the reason why it didn't work.

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!