New Update Removed Copy and Paste from 'Edit Comments'
The new update of Smartsheet has removed the feature to copy and paste from the 'edit comments' window. Please fix on next version, this has doubled my editing review time.
Answers
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Which browser are you using?
Have you tried using hotkeys?
Which comments are you referring to (row/sheet/workspace)?
I just tested using Google Chrome, and it is working fine for me within the sheet.
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I tried in both safari and Chrome - I was able to copy and paste from the comments section on Friday and there looks to be an update that happened this weekend and now I can select text that was written in the comments section, but I cannot copy (the regular way and using hotkeys).
below is the view I am seeing when I go to review a document, and I was able to copy and paste the text on the right panel on the old version last week and now I cannot. I had a few colleagues test this as well, and it didn't work for them either.
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Is this in Comments or in Proofing? I didn't test proofing.
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proofing
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Ah. Ok. I haven't used proofing much, so I can't speak to prior to this week, but I too cannot copy/paste a comment.
You may want to reach out to support to see if this was an intended consequence of the update or if this is an unintended "bug".
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is there a good email address for support?
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I have this problem too.
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Hi @Visionar
I hope you're well and safe!
If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.
I hope that helps!
Be safe, and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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