Authentication Error {0}
What's the reason of the authentication error {0} while trying to sign in and how do I fix it?
Answers
-
Is it possible that your organization has specific log-in types set up, such as Your Company Account (SAML), or Microsoft Azure AD, and has disabled other ways to log in? This could present in an error if you try to log in with Password + Email combination instead (see: Manage Authentication Options).
There are some other troubleshooting steps in this Help Article: Troubleshoot Login Issues
If neither of this has helped, I would suggest reaching out to Smartsheet Support so they can work with you in a private channel.
Cheers!
Genevieve
Need more help? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao! 👋 | Global Discussions
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.5K Get Help
- 424 Global Discussions
- 136 Industry Talk
- 465 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 146 Just for fun
- 63 Community Job Board
- 465 Show & Tell
- 32 Member Spotlight
- 1 SmartStories
- 301 Events
- 39 Webinars
- 7.3K Forum Archives