Welcome to the Smartsheet Forum Archives


The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.

Why doesn't adding a comment to a sheet highlight the 'SAVE' button?

03/31/17 Edited 12/09/19

When I add a comment to a sheet, the "SAVE' button stays greyed out.  This makes me think that comments won't be saved unless I do an additional action that enables the 'SAVE' button and then click the 'SAVE' button.

Popular Tags:

Comments

  • Comments are save immediately, so no save is required. The same is true for Reminders, Notifications, Sharing, Web Forms, etc. 

     

    Save is really for the sheet itself. Sorry it isn't clear!

     

  • Thanks for clarifying that.  It wasn't obvious to me.

  • Brad JonesBrad Jones Top Contributor
    edited 04/04/17

    But wait... There's more!

     

    Adding a comment (or attachment) does not count as a change to the sheet.  Well, not the way you think it might.

     

    If you change a comment on a row, this does not trigger the row variable "modified", which will flag when something in the cells has changed.  As such, it does not prompt you to save the sheet.  So from your visual perspective, you have changed something on the sheet, but from the system perspective you have not.

     

    I'm not perfectly sure how they link the attachments and comments to the rows without linking them to sheet changes, but they do it somehow.

     

     

This discussion has been closed.