Admin Access Issues
Hello,
Ever since updates took place last week, my admin/editor access is no longer working. I have been unable to make edits or changes on our onboarding tracker. The owner of the sheet has tried to remove and re-add my access, I have also signed out and back in a handful of times with no luck. Can someone advise on how I should proceed?
Kaitlyn
LabCorp
Best Answer
-
Hi @Kaitlyn Fornes
Hope you are fine, did you try the following.
1- delete the cookies in your browser.
2- try a different browser.
3- try to login into your account from a different computer.
if all of that are not working i think you need to Contact Support.
bassam.khalil2009@gmail.com
☑️ Are you satisfied with my answer to your question? Please help the Community by marking it as an ( Accepted Answer), and I will be grateful for your "Vote Up" or "Insightful"
Answers
-
Hi @Kaitlyn Fornes
Hope you are fine, did you try the following.
1- delete the cookies in your browser.
2- try a different browser.
3- try to login into your account from a different computer.
if all of that are not working i think you need to Contact Support.
bassam.khalil2009@gmail.com
☑️ Are you satisfied with my answer to your question? Please help the Community by marking it as an ( Accepted Answer), and I will be grateful for your "Vote Up" or "Insightful"
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.9K Get Help
- 441 Global Discussions
- 139 Industry Talk
- 471 Announcements
- 4.9K Ideas & Feature Requests
- 129 Brandfolder
- 148 Just for fun
- 68 Community Job Board
- 496 Show & Tell
- 33 Member Spotlight
- 2 SmartStories
- 300 Events
- 36 Webinars
- 7.3K Forum Archives