Admin Access Issues
Hello,
Ever since updates took place last week, my admin/editor access is no longer working. I have been unable to make edits or changes on our onboarding tracker. The owner of the sheet has tried to remove and re-add my access, I have also signed out and back in a handful of times with no luck. Can someone advise on how I should proceed?
Kaitlyn
LabCorp
Best Answer
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Hi @Kaitlyn Fornes
Hope you are fine, did you try the following.
1- delete the cookies in your browser.
2- try a different browser.
3- try to login into your account from a different computer.
if all of that are not working i think you need to Contact Support.
☑️ Are you satisfied with my answer to your question? Please help the Community by marking it as an ( Accepted Answer), and I will be grateful for your "Vote Up" or "Insightful"
Answers
-
Hi @Kaitlyn Fornes
Hope you are fine, did you try the following.
1- delete the cookies in your browser.
2- try a different browser.
3- try to login into your account from a different computer.
if all of that are not working i think you need to Contact Support.
☑️ Are you satisfied with my answer to your question? Please help the Community by marking it as an ( Accepted Answer), and I will be grateful for your "Vote Up" or "Insightful"
