Admin Access Issues

Kaitlyn Fornes

Hello,

Ever since updates took place last week, my admin/editor access is no longer working. I have been unable to make edits or changes on our onboarding tracker. The owner of the sheet has tried to remove and re-add my access, I have also signed out and back in a handful of times with no luck. Can someone advise on how I should proceed?

Kaitlyn

LabCorp

Bassam Khalil

Hi @Kaitlyn Fornes

Hope you are fine, did you try the following.

1- delete the cookies in your browser.

2- try a different browser.

3- try to login into your account from a different computer.

if all of that are not working i think you need to Contact Support.

Bassam Khalil

Hi @Kaitlyn Fornes

Hope you are fine, did you try the following.

1- delete the cookies in your browser.

2- try a different browser.

3- try to login into your account from a different computer.

if all of that are not working i think you need to Contact Support.