Update Request and Copy of my Responses

Matt Small

Is there a way to remove the "Send me a copy of my responses" option on an Update Request form?

Paul Newcome

Not at this time. Feel free to Submit a Product Enhancement Request when you have a moment.

Paul Newcome

Not at this time. Feel free to Submit a Product Enhancement Request when you have a moment.

Matt Small

Thank you for the quick response. I have submitted the request.

GarrettDyer

@Paul Newcome Do you know if there has been any update to this request? I am using Update Request to suppliers outside of our company and when they click on send me a copy of response it takes them to the source sheet that has other supplier information that can not be shared.

If you have a work around, I would be happy to try it out!

Andrée Starå

Hi @GarrettDyer

I hope you're well and safe!

Unfortunately, it's not possible now, but it's an excellent idea!

Please submit an Enhancement Request when you have a moment.

You should be able to remove them from being shared to the sheet, and then it should work ok.

Did that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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GarrettDyer

@Andrée Starå Currently none of the outside suppliers are shared to the sheet. I have the workflow set up as unrestricted and sending to contacts in a cell.

However, when they submit the update request if they check the "send me a copy of my response" they are then linked back to the sheet with other supplier information and part cost.

Is there a way to track the request that Matt had submitted previously to see if Smartsheet Support has picked it up?

GarrettDyer

@Andrée Starå I think I have the answer. I was seeing the link to the sheet due to shared users and not testing with an external account/email.

I have now set up a dummy account and cannot access the sheet after receiving the copy of the response. Sorry for the confusion on this!

Andrée Starå

@GarrettDyer

Excellent!

No worries!!

Easy to miss!

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cmore04

Hi there! Is there any updates on this?

We are sending an update request to an external party so we do NOT want them to be able to get the link to our sheet at all.

Richard Ke

I have the same request (allow to disable the "receive a copy" option when requesting an update.

What is the status? Thanks.