Notify form submitter that their request has been declined
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MBC2021
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Hi, How do you automatically notify the person who has submitted the form if their request has been approved or declined?
Answers
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You would have to capture their email address in a contact type column. Then you can set up an Alert Automation to send them the notification based on the approval column as the trigger.
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Brilliant. So now that works, how does the person who requested re-submit the same request with feedback addressing any concerns?
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You could send an Update Request instead of an Alert.
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What if there are multiple "submitters", how could we notify that particular form's submitter when it has been approved or declined?
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@Miriam W. You can only have one submitter per form submission.
