When a user unsubscribes

Kimberlee Maciel

Hello, if a user unsubscribes to an email notification in error how can that get reversed?

Here is an example of the action log and I want that psdp@sutterhealth.org to be a subscriber not unsubscribe.

Paul H

I have also struggled with this, I believe it has to be done by the user on their end.

When logged in as psdp@sutterhealth.org go they go to manage workflows and its in the menu for that workflow

Kimberlee Maciel

the psdp@sutterhealth.org is not a licenced user of smartsheets, we are just requesting an update from them and have the grid shared. Is there a way as licenced user/admin, like I am can resubscribe a unlicensed user if they inadvertently unsubscribe?

Paul H

Not that I have found

Kimberlee Maciel

Thank you!