Attachment appears in search but not on the sheet?
I have an attachment that I am able to find when searching in Smartsheet. I can click on it to view in the search box but I cannot locate it on the actual sheet. I reviewed the activity log for the sheet and see where the attachment was uploaded however but I cannot find any activity log entry that says it was deleted. I do see a row it may have been attached to that was deleted however the activity log does not indicate if the row had a proof or an attachment. I have also reviewed the sheet proofs and attachments and it does not appear there.
Does Smartsheet save an attachment when a row it's attached to is deleted? Essentially we need the attachment back and just find it odd that if the row was deleted the attachment still appears in the search. Is this a bug? Any insights you can provide are appreciated!
Answers
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I hope you're well and safe!
Have you checked, so it's not attached to the sheet and not a row?
Did that work/help?
I hope that helps!
Be safe and have a fantastic day!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi @Andrée Starå thanks for the comment. I did check both sheet attachments and sheet proofs and it's not there.
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Strange!
I'd be happy to take a quick look.
Can you maybe share the sheet(s)/copies of the sheet(s)? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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