Images viewable directly in Conversations pane

Scott Bales

Hello,

Does Smartsheet allow you to upload image files into 'Conversations' and view the image directly from the Conversation pane? I understand you can upload an image file, but I'm currently required to double-click and open the image file before I can view it.

Thanks.

Genevieve P.

Hi @Scott Bales

Images uploaded as part of a comment in the Conversations window are added as attachments (as you've found) and there currently is no way to embed the image in with the text. You will need to open up the file to see a preview of it in Smartsheet (depending on the file type, you may need to download it first. See: Access and Download Files Attached to a Sheet).

An alternative could be to have an "Image" column set up where your users can embed an image into a cell on the row instead of attaching a file (see: Include a Picture or Other Image in Your Sheet)

Cheers!

Genevieve

Genevieve P.

Hi @Scott Bales

Images uploaded as part of a comment in the Conversations window are added as attachments (as you've found) and there currently is no way to embed the image in with the text. You will need to open up the file to see a preview of it in Smartsheet (depending on the file type, you may need to download it first. See: Access and Download Files Attached to a Sheet).

An alternative could be to have an "Image" column set up where your users can embed an image into a cell on the row instead of attaching a file (see: Include a Picture or Other Image in Your Sheet)

Cheers!

Genevieve

Scott Bales

Appreciate the insight, Genevieve. Thank you.

Andrée Starå

Hi @Scott Bales

I hope you're well and safe!

To add to Genevieve's excellent advice/answer.

Have you looked at using the Proofing feature?

Is that an option?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Sara Laidlaw

We use Smartsheet for our client's financial audits. The auditors like to discuss screenshots of documents.

I told them that there isn't a way to quickly paste an image in a comment and that they must save the screenshot locally and then attach it.

It would be helpful if they could at least drag and drop the image in the comment.

Too many clicks and steps currently.

We are disappointed, but I am determined to keep auditors out of emails!

Andrée Starå

Hi @Sara Laidlaw

I hope you're well and safe!

Have you looked into using the Proofing feature? It sounds like that could be a great solution for your need.

Would that work/help?

I hope that helps!

Be safe and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Genevieve P.

Hi @Sara Laidlaw

I agree with @Andrée Starå, Proofing may help if you're discussing documents.

Here's more information: Use Proofing to Collaborate on Content