Using SmartSheets to ping an alert 3 weeks prior to due date

Paul Hansen

Hi,

I'm currently trying to use smart sheet to ping an alert 3 weeks prior to due dates.

I've tried using the alert system to ping an alert but it doesnt seem to work.

Can anyone help set up a workflow?

AI've also tried setting Condition (1) to a few different things but being only able to test once every hour is super annoying and draining on productivity.

Paul Hansen

I think sharing this should be enough,

I want the alert to show the entire row where the date is exactly 3 weeks prior to the Next Calibration Date. Since today is Thu 13/05/21, we should be getting alerts for Thu 03/06/21. But that doesnt seem to want to work.

Andrée Starå

Hi @Paul Hansen

I hope you're well and safe!

The one shown in the screenshot should work depending on your Next Calibration dates in the sheet.

Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots of the sheet? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

Did that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Paul Hansen

I think sharing this should be enough,

I want the alert to show the entire row where the date is exactly 3 weeks prior to the Next Calibration Date. Since today is Thu 13/05/21, we should be getting alerts for Thu 03/06/21. But that doesnt seem to want to work.

Paul Hansen

I think i got it to work now. Thanks