Delete or change backup schedule not possible ?

Joerg Schmidt

Hallo,

I set up two weekly backups but I cannot find where to delete or change them.

Right klicking on a sheet only shows me the function to implement a new backup process ?!

new backup.png

Hope someone can help me ;-)

Stefan

Hello @Jörg Schmidt Novum Hospitality,

according to this page:

https://help.smartsheet.com/articles/506499-back-up-your-data#toc-schedule-weekly-recurring-backups

the menu option where you can enable/disable recurring backups should be in the context menu.

But to my surprise it is missing for me too.

I think better contact Smartsheet support.

Hope this helps

Stefan

Stefan

Hello @Jörg Schmidt Novum Hospitality,

according to this page:

https://help.smartsheet.com/articles/506499-back-up-your-data#toc-schedule-weekly-recurring-backups

the menu option where you can enable/disable recurring backups should be in the context menu.

But to my surprise it is missing for me too.

I think better contact Smartsheet support.

Hope this helps

Stefan

Joerg Schmidt

Hi,

it seems to be a temporarily issue.

I see it in the context menu when I right click on a workspace.

I still miss it with a sheet

I will claim it through support as you proposed ;-)

Stefan

Hi,

same for me. It has not been available for workspaces an hour ago. Hopefully goes away by itself but support ticket is already raised.

Greetings

Stefan

kkell75610

Hello,

Is there a solution here? I am not able to remove scheduled backups now in 2024.

Katie