Issues when downloading proofs?

Neha Kaushal

Hello everyone,

My team members are having issues downloading the proofs being added on rows. They can see the attachment, but when they click on the document for downloading, they are receiving the below error. Anyone else facing the same issue?

Thank you,

Neha Kaushal

Andrée Starå

Hi @Neha Kaushal

I hope you're well and safe!

Strange!

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!