Issues when downloading proofs?

06/11/21
Answered - Pending Review

Hello everyone,

My team members are having issues downloading the proofs being added on rows. They can see the attachment, but when they click on the document for downloading, they are receiving the below error. Anyone else facing the same issue?



Thank you,

Neha Kaushal

Answers

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi @Neha Kaushal

    I hope you're well and safe!

    Strange!

    If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

    I hope that helps!

    Be safe and have a fantastic weekend!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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