Is there an expiry date for the update request?

Pradeep Narayan

Some of my team members could not update the request I sent through Smartsheet. Most of these issues are reported on the links which are older than 30 days

Andrée Starå

Hi @Pradeep Narayan

I hope you're well and safe!

No, as far as I know, there isn't any expiry date for Update Requests.

If it is sent to multiple people, it will only work once for the first one completing it.

Do they get an error message?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Pradeep Narayan

Thank You @Andrée Starå

This is really helpful. I will check with the user, who reported the issue and find out what error message they are getting.

Happy Weekend

Cheers!

Pradeep

Andrée Starå

Hi @Pradeep Narayan

I hope you're well and safe!

No, as far as I know, there isn't any expiry date for Update Requests.

If it is sent to multiple people, it will only work once for the first one completing it.

Do they get an error message?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Pradeep Narayan

Thank You @Andrée Starå

This is really helpful. I will check with the user, who reported the issue and find out what error message they are getting.

Happy Weekend

Cheers!

Pradeep

Andrée Starå

@Pradeep Narayan

Excellent!

You're more than welcome!