Event Reporting 403
Hello everyone,
Hope you are well.
I am trying to access Event Reporting through a API call following the respective documentation https://smartsheet-platform.github.io/api-docs/#get-events.
My account belong to an Enterprise plan and I am System Admin. Also I generate the API access token multiple times but I am still getting the following error:
{"response": {"statusCode": 403, "reason": "Forbidden", "content": {"errorCode": 1013, "message": "The operation you are attempting to perform is not supported by your plan.", "refId": "difywgt25p3o"}}}
What can I do? Any suggestion is welcome :)
Thanks!
Best Answer
-
Event Reporting is an add-on that is available for purchase if you have an Enterprise plan. Is it possible that even though you are on an Enterprise plan, your company hasn't purchased this add-on?
Here's the Help Center article with more information on Event Reporting.
If you have questions about pricing, please contact our Sales team through this form, here.
Cheers,
Genevieve
Need more help? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao! 👋 | Global Discussions
Answers
-
Event Reporting is an add-on that is available for purchase if you have an Enterprise plan. Is it possible that even though you are on an Enterprise plan, your company hasn't purchased this add-on?
Here's the Help Center article with more information on Event Reporting.
If you have questions about pricing, please contact our Sales team through this form, here.
Cheers,
Genevieve
Need more help? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao! 👋 | Global Discussions
-
Thank you @Genevieve P :)
Have a good day.
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