Hyperlink in Reports not Working

08/02/21
Answered - Pending Review

Hi, We have generated a report with hyperlinks to other sheets. When we add this report to our workapp the hyperlink does not transfer over in the sheet viewer within the app. Any advice?

Answers

  • Bassam KhalilBassam Khalil ✭✭✭✭✭

    Hi @Maria McKown

    Hope you are fine, did you configure the rule in workapp for those sheet to grant access to your users?

    PMP Certified

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    www.mobilproject.it

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  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi @Maria McKown

    I hope you're well and safe!

    Is the hyperlink added to a column?

    Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, [email protected])

    I hope that helps!

    Be safe and have a fantastic week!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • edited 08/02/21

    Hi Bassam, we all have access to the sheet itself and viewing the sheet by itself the hyperlinks work. When the sheet is added to our workapp. Viewing through the workapp the hyperlink is converted to just text no link. I am looking around in the workapp settings to see if I missed something.


    The dashboard hyperlinks work but the sheets and reports hyperlinks are not working.

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    @Maria McKown

    Unfortunately, as far as I know, it's not possible/supported now, but it's an excellent idea!

    Please submit an Enhancement Request when you have a moment.

    Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • lkrobotlkrobot ✭✭✭✭

    Hi,

    when you creating the hyperlink:

    instead of selecting: "Link to other Smartsheet",

    select: "Link to URL", and enter the url of the sheet you want to link (you can get the url on the sheet properties panel) ...

    Note: this will not open the sheet in WorkApps window, but it will open it in another tab, directly in Smartsheet (in this case, access to sheet will be based on Smartsheet permissions, and not WorkApps) ...

    thx & rgrds,

    ljk

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