What are errors 443 and 502 related to?
Hi guys!
Our team received some error notifications on our shared spreadsheet, and they were described as Error 443 & 502.
We checked the status for Smartsheet server and no notifications were made today.
Is there anyone else with the same problem?
Thanks!
Answers
-
502 errors sometimes indicate that the browser is unable to handle the request being made. Can you try accessing the same sheet and performing the same action in a different browser? You may also want to ensure users are accessing the sheet on the most up-to-date version of their browsers, see: System Requirements and Guidelines for Using Smartsheet
This article has some additional troubleshooting steps to try: Issue: Smartsheet Is Continuously Loading, Not Responding, or Not Displaying Certain Items
Let me know if this has helped!
Cheers,
Genevieve
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Hi Genevieve,
This was really helpful!
Thanks a lot, I will share these links with the team.
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