What are errors 443 and 502 related to?
Hi guys!
Our team received some error notifications on our shared spreadsheet, and they were described as Error 443 & 502.
We checked the status for Smartsheet server and no notifications were made today.
Is there anyone else with the same problem?
Thanks!
Answers
-
502 errors sometimes indicate that the browser is unable to handle the request being made. Can you try accessing the same sheet and performing the same action in a different browser? You may also want to ensure users are accessing the sheet on the most up-to-date version of their browsers, see: System Requirements and Guidelines for Using Smartsheet
This article has some additional troubleshooting steps to try: Issue: Smartsheet Is Continuously Loading, Not Responding, or Not Displaying Certain Items
Let me know if this has helped!
Cheers,
Genevieve
Join us for Jumpstart 2025 with Community on 23 January (in two time zones)! 🎉 Register here.
-
Hi Genevieve,
This was really helpful!
Thanks a lot, I will share these links with the team.
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 65.2K Get Help
- 445 Global Discussions
- 143 Industry Talk
- 476 Announcements
- 5K Ideas & Feature Requests
- 84 Brandfolder
- 150 Just for fun
- 71 Community Job Board
- 488 Show & Tell
- 33 Member Spotlight
- 2 SmartStories
- 301 Events
- 36 Webinars
- 7.3K Forum Archives