COUNTIFS not working


I have attempted to COUNTIFS from one smartsheet to another, however I have had no luck. Once smartsheet is being used to collect numbers and the other is getting information pulled in from Jira.

As you can see in the screenshots I am trying to count certain words in text fields and not a matching character in a cell, which I think is what is making this tricky. I have also tried combining formulas with FIND and HAS, but have has no luck.

Here is my current formula, which is not working, is somebody able to help me?

=COUNTIFS({Innovation Systems Impacted}, CONTAINS([Primary Column]@row, [Primary Column]:[Primary Column]), {Innovation Systems Impacted}, [Column2]1)



  • Tim Shaded
    Tim Shaded ✭✭✭✭

    The way I understand this is that cells on the other sheet being referenced could contain a text string which would contain both of the words from the cells on the formula sheet (example: "ICB Complete"). In that case, both of the words would need to be referenced with a "CONTAINS" function for proper matching.

    I haven't tested it, but you can try this:

    =COUNTIFS({Innovation Systems Impacted}, CONTAINS([Column2]1, @cell)), {Innovation Systems Impacted}, CONTAINS([Primary Column]@row, @cell))

  • RingJake
    RingJake ✭✭✭✭✭
    edited 08/24/21

    Hey @Tim Shaded ,

    Thanks for the reply - however when I enter this I receive UNPARSABLE despite the function seeming to align with everything.

    I've been stuck on this for over a week.

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @RingJake

    I hope you're well and safe!


    I'd be happy to take a quick look.

    Can you maybe share the sheet(s)/copies of the sheet(s)? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, [email protected])

    I hope that helps!

    Be safe and have a fantastic day!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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  • Genevieve P.
    Genevieve P. Employee Admin

    Hi @RingJake

    Tim's formula is closer to what you'll want to do, however can you clarify what cross sheet reference {Innovation Systems Impacted} is looking at?

    It sounds like you have two separate columns to search, one for "ICB" and one for the status, is that correct? If so, you'll need two separate cross-sheet references, one for each column.

    A COUNTIFS works like this:

    =COUNTIFS({First Column to Search}, "Criteria 1", {Second Column to Search}, "Criteria 2")

    It looks like there's an extra closing parentheses after the first @cell in the formula above, so try something like this instead:

    =COUNTIFS({Innovation Systems Impacted}, CONTAINS([Primary Column]@row, @cell), {Status Column in other sheet}, [Column2]$1)



  • RingJake
    RingJake ✭✭✭✭✭

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