Form not working

Hello everyone,

so my issue with the form - I have several forms (I am not the owner for all of them) that do not work correctly. Everytime that I try to submit it, it loads for a long time (15 minutes average) and then a red error message pops up :

I am not sure where is the problem? It tells me to contact the owner, but not the reason for why it is not working.

Thank you for any advice or help!

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Accepted answers

Andrée Starå

Hi @Aneta Ševčíková

I hope you're well and safe!

Try it in another browser, in incognito/private mode, and on another device.

If that doesn't work, and if you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

Did that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

All comments

Andrée Starå

Hi @Aneta Ševčíková

I hope you're well and safe!

Try it in another browser, in incognito/private mode, and on another device.

If that doesn't work, and if you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

Did that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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