Subscription NOT working
I have a subscription running until July 2022 but I have lost all my lessons. When I click on my profile and try to open a lesson, it tells me "page not found". When I navigate to the home page it asks me to pay again. My subscription code isn't working either. How can I get my lessons back?😔
Best Answers
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@David Oandah I believe your best bet is to contact the customer service. They will have more information about your subscription.
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I hope you're well and safe!
Fyi. The subscription for Smartsheet and the University (former Center of Excellence) is separate.
If you haven't already, I would recommend that you reach out to the Smartsheet Support Team.
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Answers
-
@David Oandah I believe your best bet is to contact the customer service. They will have more information about your subscription.
-
I hope you're well and safe!
Fyi. The subscription for Smartsheet and the University (former Center of Excellence) is separate.
If you haven't already, I would recommend that you reach out to the Smartsheet Support Team.
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Thanks, Andrée! The Smartsheet support team is trying to find out why my CoE subscription isn't working.
Regards,
David.O.
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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