Can automated messages not include the owner's name on the email?

Susan Vieira

I have a sheet where having the owner's name on the notification is causing confusion so I was wondering if there was a way to remove it? I know that we can set up a licensed account with a generic email address and give it ownership of the sheet in question but I was wondering if there was another way to accomplish this as getting a generic license is not an option for me.

I could have sworn I saw a recent (ish) communication where this may be possible but my google searches are coming up empty, so I may have been mistaken. Anyone out there know?

Andrée Starå

Hi @Susan Vieira

I hope you're well and safe!

Unfortunately, as far as I know, it's still not possible, but it's an excellent idea!

Please submit an Enhancement Request when you have a moment.

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Andrée Starå

Hi @Susan Vieira

I hope you're well and safe!

Unfortunately, as far as I know, it's still not possible, but it's an excellent idea!

Please submit an Enhancement Request when you have a moment.

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!