Smartsheet Community profile transfer to new account

Darren Mullen
Darren Mullen ✭✭✭✭✭✭
edited 06/16/22 in Smartsheet Basics


I'm trying to determine if the following can be done

  • Transfer my discussions and community profile to a new email address / Smartsheet account?

I've tried changing my email in my profile, but it doesn't take. I assume this is probably because the community account is connected to the same account I use with the Smartsheet license at my employer. I'd like to be able to take my community profile with me, should I leave the company.

Best Answer

  • Maxwell Griffith
    Maxwell Griffith Employee Admin
    Answer ✓

    Hi @Darren Mullen!

    Our Community Team would be happy to assist you with updating your profile to ensure all discussions, badges, and all other activity done within your previous email is carried over to the new email!

    I'll PM you now.

    Please let me know if you have any other questions!

    Thank you,

    Maxwell from Smartsheet