How to retake a failed quiz in Smartsheet Foundations Path ???

lkrobot

coming back to the topic and selecting quiz, you get you fail the quiz, but there is no way to retake it ...

anyone knows how to do this - retake the quiz ?

Genevieve P.

Hi @lkrobot

You can reach out directly to the Training team about this (via  training@smartsheet.com) and they can help re-set the quiz for you.

Cheers!

Genevieve

lriveraee

what happens if you don't retake a failed quiz, do you fail the core skills badge cert?

Genevieve P.

Hi @lriveraee

Certification and eLearning are separate. The eLearning courses are a great way to study and ensure you're ready to take the Certification Exam, however you can take Certification at any time even if you have not completed (or if you have not passed) certain eLearning courses.

Here's a link to the eLearning Courses: https://smartu.smartsheet.com/plan/elearning

Here's more information on Certification: https://smartu.smartsheet.com/page/smartsheet-certified

Cheers,

Genevieve

Rohemat

Hello,

Does anyone know how long it takes to hear back from training@smartsheet.com. I have been waiting for a couple of days now

Genevieve P.

Hi @Rohemat

I'll check in with the team! You may have just caught them over a holiday weekend.

In the meantime, you're looking to re-take an eLearning quiz, you can do so by going back to the main course home page and click Take Again.

Once you've gone through the lessons again, you'll have 3 more attempts at the quiz.

Cheers,

Genevieve

gabmorris

Hi,

If someone has already used all 3 attempts at an eLearning quiz, can these be reset to earn the Core Skills badge?

Thank you

Genevieve P.

Hi @gabmorris

If you're talking about the Core App Skills eLearning Capstone, you will want to reach out to the Training team directly to ask if you can have additional chances to take the quiz (via training@smartsheet.com).

Cheers,

Genevieve