How can I count the number of incoming calls per month using the "=countif" formula
I've had a chance to look around and found some information on being able to count the number of calls for a given month. However I'm stuck as the formula I'm entering is not working, stating it's an incorrect argument.
Here is the formula. =COUNTIF({Call Flow Tracking Range 1}, >=DATE(2021, 8, 1), {Call Flow Tracking Range 1}, <=DATE(2021, 8, 31)) + ""
- I've tried to switch < & = signs around, which resulted in #UNPARSEABLE.
- Then, taking out all of the spaces, which resulted in #INCORRECT ARGUMENT.
- I tried adding " " around arguments, which resulted in #UNPARSEABLE.
I'm referencing the date Column in "Call Flow Tracking" which is range 1 (below)
What am I missing? The return value (call total) should be 84 for Aug21, 235 for Sep21, and 150 for Oct21.
Best Answer
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Smartsheet answered me. This works, Yeah!
=COUNTIFS({Call Flow Tracking Range 1}, >= DATE(2021, 8, 1), {Call Flow Tracking Range 1}, <= DATE(2021, 8, 31))
Answers
-
Smartsheet answered me. This works, Yeah!
=COUNTIFS({Call Flow Tracking Range 1}, >= DATE(2021, 8, 1), {Call Flow Tracking Range 1}, <= DATE(2021, 8, 31))
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Wonderful! I'm glad you were able to find a solution.
Cheers,
Genevieve
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