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difficult or unstable to access SmartSheet
Recently, my colleagues who work in Weifang China told me that it's very difficult to access to SmartSheet. The issues are:
- Sometimes we can access it very well while sometimes it's impossible even to open it;
- It will take us long time even hours! to open it.
- We have tried different exploers, such as IE, Chorme, FireFox, etc. But the problem still exists.
- It seems that we can open it on Smart Phones. While we use the office network on PCs or Laptops.
Could you please help us to analyse and tell us the solution? Or you can offer us solution for this problem.
We are using SmartSheet more and more frequently for orders, projects, tasks, etc. we also planned to train more employees to use it. But we need to confirm the stability firstly.
Please contact me through email: [email protected]