Why am I getting so many approval confirmation emails from the same approval automation?

Deanna L

It's set up with a drop down for several choices to approve, then only one person approves. For some reason I've been getting 4-5 approval notices for each approval.

Thanks so much!

Andrée Starå

Hi @Deanna L

I hope you're well and safe!

Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots of the workflows? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

I hope that helps!

Be safe and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Deanna L

I forwarded a scrubbed copy of the sheet to your email address. Hopefully you can help. Any and all help is appreciated. Does it have to do with the column for the response collections? I had one for all responses set up.

Deanna L

Hi Andree, I shared a scrubbed sheet with the automations on the 27th. Any and all help is appreciated. Thank you! Here's the link as well: https://app.smartsheet.com/sheets/x7r9v9C7wCQW7VHJr5rfF6cX2mGHRXJr87MVWvm1

Andrée Starå

Hi @Deanna L

I hope you're well and safe!

Happy to help!

How did it go? Did you/we solve this?

I hope that helps!

Have a fantastic weekend & Happy New Year!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!