Form not populating sheet

NTouhill

I created a very lengthy form that I tested several times before sending it out to colleagues. Now that I've asked people to submit entries into the form, it does not seem to be populating the sheet. I've scrolled down to see if the entries are coming in at the bottom of the form, and I have also checked all filters. Does anyone else have any other tips? I submitted a customer service ticket as well.

hollyconradsmith

Hi @NTouhill,

Is the form set to inactive in the manage forms interface?

DieHard Jets

Have same issue. Form set to active. Please help

Shileen

I also have the same issue. The form says "one submission" but that info is not on the sheet. I had sent a response myself as a test for the form.

Andrée Starå

Hi @Shileen & @DieHard Jets

I hope you're well and safe!

What does it show in the Activity Log?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Shileen

Never mind - I found the responses at the bottom of the form when I scrolled down. There were several blank lines before I found it.

Andrée Starå

@Shileen

Excellent!

Glad you got it working!

wzach

How do you correct the annomoly of data showing up lower in the rows? Sorting does not work for future entries.

Genevieve P.

Hi @wzach

If you delete out the "empty" rows between your data and when a form submission comes in, the next submission should be immediately below your latest row with data.