How to answer directly to Commenter ?

lkrobot
lkrobot ✭✭✭
edited 11/11/21 in Smartsheet Basics

Hi,

there are some comments that the people write down, and then simply leave the discussion - never come back to the same discussion ... but when someone write the comment, requestor or other people might have additional questions related to that comment, but the commenter does not get it any more ...

so, is there a way to sort out this situation ?

PS

this also flags the questions as answered, and no more waiting for answer, so the attention, and eventual solution (right answer) does not come, as many people think it is already answered ...

thx & rgrds,

Best Answers

  • Parker Oxford
    Parker Oxford ✭✭✭✭✭
    Answer ✓

    You can @ people in comments which will send their account a notification that you could use to get back to the conversation in question.


    ( @ me in the replies or I'll lose your message! )

Answers

  • Parker Oxford
    Parker Oxford ✭✭✭✭✭
    Answer ✓

    You can @ people in comments which will send their account a notification that you could use to get back to the conversation in question.


    ( @ me in the replies or I'll lose your message! )