Info in email alert not same as on smartsheet

Dan Tanner
Dan Tanner ✭✭✭✭
edited 11/12/21 in Formulas and Functions

Good morning,

I created a Smartsheet for employee anniversaries. The formulas and automations are all working perfectly, there's just one strange thing that is happening.

In my Smartsheet, I have a formula to calculate the anniversary number which works great, however, the anniversary number doesn't always translate to the alert. When I get this alert at 8am, I immediately check the spreadsheet and the anniversary number is correct.

The only thing I can come up with is that the formula doesn't work until I open the Smartsheet, but that doesn't seem right...

I've attached a screen shot of the email and a screen shot of the relevant info of the Smartsheet. Please advise any ideas.


Answers

Help Article Resources

Want to practice working with formulas directly in Smartsheet?

Check out the Formula Handbook template!