Work Insights - column not available to select

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I have a column in a sheet that uses a formula (If this field is not blank then status is "Complete"). However, on Work Insights, this column is not available to select. Why?

Answers

  • Genevieve P.
    Genevieve P. Employee Admin
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    Hi @Courtland Allen

    What column type is the formula in? Currently Work Insights supports Dropdown, Symbols, and Contact columns. If your formula is in a Text/Number column, change the column type to be Dropdown and make sure the formula outputs are set in the Column Value field in its Properties.

    Let me know if this resolved it for you!

    Cheers,

    Genevieve

  • .Leon.
    .Leon. ✭✭
    edited 11/30/21
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    Hi Genevieve - I am having this same issue as well - but for me to convert the columns to be a Dropdown it requires them to have no formatting applied.

    Thus I now need to delete 30+ conditional formatting rules to be able to convert the column type in just the first sheet I am looking at applying this to.

    Disabling the formatting doesn't appear to have fixed this, so I will need to delete them all then recreate just to be able to enable Work Insights.

    Any chance this can be fixed/addressed in the near future?

  • Genevieve P.
    Genevieve P. Employee Admin
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    Hi @.Leon.

    Work Insights is a new feature, so I'm sure the Product team is looking for ways to improve and build on the current functionality! Please let them know about your use-case and feedback by filling in this form, here.

    Cheers,

    Genevieve

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