Permission

Riaan

Hi all, shared a sheet with editor can share permission. the person which i have shared the sheet with is not able to edit or update comments.

Genevieve P.

Hi @Riaan

What plan-type are you on? If you are on the Pro Plan, the collaborator you're sharing the sheet with will need to have a license on your specific plan in order to be able to edit or make changes to the sheet. Please see this Help Article: Sharing and widgets in the Pro plan

Cheers,

Genevieve

Riaan

Hi Genevieve,

thank you for the information, ideally you don't want to give your client a license, what will your suggestion be.

Genevieve P.

Hi @Riaan

If you regularly need to share and collaborate with more than ten people or with people outside of your plan, a Business plan may be a better choice than the Pro Plan. The Complete Features List on the Pricing Page for each plan here has more information on collaboration.

Cheers,

Genevieve

Riaan

Hi Thank you for the feedback , do you maybe receive errors like this below ?

Genevieve P.

Hi @Riaan

There are many potential reasons for an error message like this. All systems are operational on the Status page: https://status.smartsheet.com/

In this instance, I would check your network or try connecting to another network, as well as trying other browsers as well. Here's a Help Article that may be useful: Issue: Smartsheet Is Continuously Loading, Not Responding, or Not Displaying Certain Items

Cheers,

Genevieve