Invitation not being rec'd

Lisa CC

We recently purchased 10 licenses but 3 of my team members have not rec'd my invitation despite sending it multiple times. We all have the same domain..@rx.umaryland.edu.

Any suggestions?

hollyconradsmith

Hi @Lisa CC ,

Try sending them to this link and they can create their accounts directly, using their work email. https://app.smartsheet.com/b/signup