Hello. We need some help.
Sometimes we have API returns status code 500 with error code 4000. Example of error body:
{
statusCode: 500,
errorCode: 4000,
message: 'An unexpected error has occurred.
Please contact the Support team at https://help.smartsheet.com/contact for assis tance.',
refId: '1epuw7ruti51a'
}
This happens in random requests to random routes.
For example, simple request which returns this error now:
To sendRows:
{
body: {
sendTo: [{ email: 'dmft@yandex.ru' }],
subject: 'Подтверждённая съёмка: ...',
includeAttachments: true,
includeDiscussions: true,
rowIds: [1843734197495684]
},
sheetId: 7250500555958148
}
We make many requests like above. But this one is not respond correctly.
