archiving problem

Jo McEvoy

I'm trying to archive a closed project but it isn't showing up in the control center during the archive process. It is set to CLOSED in the project schedule and profile.

Does anyone have any idea why this is happening?

Thanks!

Andrée Starå

Hi @Jo McEvoy

I hope you're well and safe!

Has it worked before?

I hope that helps!

Have a fantastic week & Happy New Year!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Jo McEvoy

Hi, yes I've always been able to archive. I can't figure out why this particular project won't archive. thx

Andrée Starå

@Jo McEvoy

Happy to help!

Strange!

Try removing the CLOSED, save, change it back again, and see if that works.

If not, and If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.